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Minimum Requirements for Web-Conferencing

Video web-conferencing with Psychogeriatric SOS is specifically designed so that you do not require specialised equipment. You will need an internet connection (speed will depend on the quality of the streaming video you prefer), a headset, a computer and a camera.

  1. Windows users need either Windows XP SP3 (32-bit), Windows 7 or Window 8 (32/64-bit). Vidyo is maximally functional with Internet Explorerer, Firefox and Chrome.

  2. Mac users may use OSX 10.6 Snow Leopard up to OSX 10.8 Mountain Lion. Vidyo is maximally functional with Firefox, Safari and Chrome.

  3. iPhone users require iOS6 or later, and can use models 6, 5S, 5C, 5, 4S and 4

  4. iPod Touch users require iOS6 or later, and can use the 5th or 4th generations

  5. iPad users require iOS6 or later, and can use 4th, 3rd or 2nd models, as well as iPad Mini and iPad Air

  6. For Android users, please click here to find out about VidyoMobile supported devices

  7. Ideally, you should place your camera atop your computer display, and direct the display straight-on. This will ensure you appear to make eye contact with the other clinicians in the conference.

  8. Where possible, use a wired network connection.

  9. Vidyo recommend particular speakers and microphones to prevent echo. While Psychogeriatric SOS does not endorse specific brands, you can find suggestions for Windows users here, and for Mac users here.

  10. If you are using USB devices, USB ports are generally more reliable on the computer itself, rather than in a USB hub.

  11. If you are using a laptop, plug it into the wall to maximise running speed.

  12. Use the latest drivers for your equipment.