We provide the highest quality
mental health care to older people in need

Services available for older adults

There are many services available for older adults in Australia that help with housing, homecare services,  improving functionality and relationships, and offer resources for carers and carer support.

Resource

Description

Contact details

Emergency services

For all emergencies - fire or ambulance or police.

000

ARAFMI (Association of Relatives And Friends of the Mentally Ill) Offers advice, support and community resources for carers, relatives, and friends of the mentally ill.

www.arafmiaustralia.asn.au/

Phone number depends on which state you are calling from. NSW: (02) 9332 0700

beyondblue Provides information about depression and anxiety with the aim of raising awareness and undersatnding about mental health issues.

www.beyondblue.org.au

1300 224 636

Black Dog Institute Provides information about the treatment and prevention of mood disorders such as Major Depression and Bipolar Disorder

www.blackdoginstitute.org.au

(02) 9382 4530

Centerlink carer payments Contact to apply for carer payment and carer allowance (remember to record an 'intention to claim' so you can be back-paid from the date of contact)

www.humanservices.gov.au/customer/themes/older-australians

13 27 17

Centerlink for older adults Provides information about a wide range of community, aged care and support services for older people, people with a disability, and those who provide care and services.

www.humanservices.gov.au/customer/themes/older-australians

1800 052 222 (9am-5pm)

1800 059 059 (for emergency respite outside standard business hours)

Family and Community Services: Positive Ageing Provides information about Commonwealth initiatives for older adults including the Seniors Card, Seniors Information Service, the Elder Abuse Helpline, and other recommended sites. www.ageing.nsw.gov.au/ages_65
Lifeline 24 hour crisis support and helpline.

www.lifeline.org.au/

13 11 14

My Aged Care Provides information on aged care services/care homes and eligibility for services, and costs of services including fee estimators.

www.myagedcare.gov.au

1800 200 422

The National Continence Helpline A free telephone advisory service available 8am-8am AEST. The Helpline provides advice to callers with incontinence or who are caring for someone with incontinence.

www.continence.org.au/pages/national-continence-helpline.html

1800 330 066

Relationships Australia Provides relationship support, counselling and education for individuals and their partners.

www.relationships.org.au/

1300 364 277

Translating and Interpreting Service TIS National is an interpreting service, with more than 170 languages and dialects, 24 hours a day, 7 days a week

www.tisnational.gov.au

13 14 50

Veterans' affairs Network Provides information for veterans and their families including how to locate and use financial, health and community services in their area. Information regarding benefits is also available.

www.dva.gov.au/contact/van-office-locations

13 32 54